privacy policy

Giving & Donations Policy

Grace Outreach Church
Grace Outreach Church is grateful for every gift given to support the work of the ministry. This policy explains how donations are handled.

  1. Purpose of Donations
    All donations are used to support:
  • Church operations and ministry activities
  • Community outreach
  • Events, missions, and pastoral care
  1. Methods of Giving
    Donations may be made via:
  • Online giving platforms
  • Bank transfer
  • In-person offerings
  1. Refunds
    Donations are generally non-refundable. If a genuine error has been made, please contact us within 7 days at:
    info@graceoutreach.com
  1. Use of Funds
    Grace Outreach Church commits to:
  • Handling donations with integrity
  • Using funds responsibly and transparently
  • Keeping proper financial records
  1. Data Protection
    Donor information is handled in line with our Privacy Policy and Data Retention Policy.
  1. Contact
    For giving or donation enquiries:

info@graceoutreach.com

Terms & Conditions / Website Use

Grace Outreach Church
By using this website, you agree to the following terms and conditions.

  1. Website Purpose
    This website provides information about Grace Outreach Church, our services, ministries, and events.
  1. Use of Content
    All content on this site belongs to Grace Outreach Church unless stated otherwise.
    You may:
  • View and download content for personal, non-commercial use
    You may not:
  • Copy, reproduce, or distribute content without permission
  1. Accuracy of Information
    We aim to keep information accurate and up to date. However, we do not guarantee that all content will always be current or error-free.
  1. Links to Other Websites
    This site may contain links to third-party websites. Grace Outreach Church is not responsible for the content or privacy practices of those sites.
  1. Limitation of Liability
    Grace Outreach Church is not liable for any loss or damage arising from the use of this website.
  1. Changes to These Terms
    We may update these terms at any time. Continued use of the site means you accept any changes.
  1. Contact
    For questions about website use, contact:

info@graceoutreach.com

Data Retention Policy

Grace Outreach Church
Grace Outreach Church is committed to handling personal data responsibly and in line with UK GDPR and data protection laws. This Data Retention Policy explains how long we keep personal information and why.

  1. Purpose of This Policy
    This policy ensures that personal data is:
  • Kept only as long as necessary
  • Stored securely
  • Deleted safely when no longer needed
  1. What Data We Hold
    We may hold the following types of data:
  • Contact details (name, email, phone number)
  • Ministry and event sign-up information
  • Communication records
  • Safeguarding and incident records (where required)
  • Donation and financial records
  1. How Long We Keep Data

Type of Data

Retention Period

General contact enquiries

Up to 12 months

Ministry/event sign-ups

Up to 24 months

Mailing list data

Until you unsubscribe

Safeguarding records

As required by law/guidance

Financial/donation records

Minimum 7 years (legal requirement)

  1. How Data Is Deleted
    When data is no longer needed:
  • Digital data is securely deleted
  • Paper records are shredded
  • Access is removed from systems
  1. Your Rights
    You can request:
  • Access to your data
  • Correction of inaccurate data
  • Deletion where appropriate

Contact: info@graceoutreach.com

Privacy Policy

Grace Outreach Church
Grace Outreach Church is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online.

  1. Who We Are
    Grace Outreach Church is a Christian ministry based in the UK. Our website is used to share information about our services, ministries, events, and community life.
  1. What Information We Collect
    We may collect and process the following types of personal information:
  • Your name
  • Email address
  • Phone number
  • Any information you choose to provide via contact forms, sign-up forms, or email
  • Website usage data (such as pages visited, browser type, and device information)

We only collect information that is necessary for church communication and administration.

  1. How We Use Your Information
    We use your personal data to:
  • Respond to enquiries and messages
  • Communicate about church services, events, and activities
  • Manage sign-ups for church programmes and ministries
  • Improve our website and communication
  • Fulfil legal and safeguarding obligations where required

We do not sell, rent, or trade your data to third parties.

  1. Legal Basis for Processing
    Under UK GDPR, we process your data based on one or more of the following:
  • Your consent
  • Legitimate interests of the church
  • Legal obligations
  • Performance of a task carried out in the public interest
  1. How We Store and Protect Your Data
    We take reasonable steps to keep your personal data secure. This includes:
  • Secure systems and restricted access
  • Password-protected platforms
  • Limiting access to authorised church leaders and administrators only

We only keep your data for as long as necessary for church purposes or legal requirements.

  1. Sharing Your Information
    We may share information only when necessary:
  • With trusted service providers (for example, email or website hosting services)
  • Where legally required
  • For safeguarding purposes

All third parties are expected to handle your data responsibly and securely.

  1. Your Rights
    You have the right to:
  • Request access to your personal data
  • Ask for corrections to inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to how your data is used

You can contact us to exercise these rights.

  1. Cookies
    Our website may use cookies to improve your experience. Cookies help us understand how visitors use the site so we can make improvements. You can control cookie settings through your browser.
  1. Children’s Data
    We take extra care with children’s information. We do not knowingly collect personal data from children without appropriate consent from a parent or guardian.
  1. Contact Us
    If you have any questions about this Privacy Policy or how your data is handled, please contact:

Grace Outreach Church
Email: info@graceoutreach.com

  1. Updates to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page.